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Support

Grocery, food & FMCG delivery — Bareilly only

Have a question about an order, a delivery, or a refund? Call us directly, or find quick answers below.

Order & delivery help Refunds & cancellations Terms & conditions Privacy policy

Talk to us

Call us
For order help, delivery issues & refunds
WhatsApp
Same number, for quicker replies
Service area
Bareilly
We currently deliver only within Bareilly
FSSAI Lic. No.
22726568000192
Food safety licence for bcart

Common questions

Where does bcart deliver?

We deliver groceries, everyday food and FMCG products only within Bareilly. You can check whether your address is serviceable by entering it in the app at checkout.

How do I track my order?

Open the order from your Orders list in the app — you'll see its live status, and once it's out for delivery, the assigned delivery partner's details.

My order arrived wrong, short, or damaged. What now?

Contact us within 24 hours of delivery with a photo if possible, and we'll sort out a refund or replacement. Full details are in our Refund & Cancellation Policy.

Can I cancel an order after placing it?

Yes, as long as it hasn't been packed or handed to a delivery partner yet — see the Refund & Cancellation Policy for details.

How is my data used?

See our Privacy Policy for what we collect and why.

Find us

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